Payment Policy

Effective Date: 08/25/2026

This Payment Policy explains the accepted payment methods and related billing information for orders placed through the Stepvex online store.

Accepted Payment Methods

We accept the following payment methods at checkout:

Visa
Mastercard
American Express
Discover
PayPal
Apple Pay
Google Pay
Shop Pay

Available payment methods may vary depending on your location, device, or checkout options.

Currency

All prices on our website are listed and charged in U.S. dollars (USD).

When You Are Charged

Your selected payment method is generally charged at the time your order is placed.

Declined or Failed Payments

Occasionally, a payment may fail or be declined due to:

Insufficient funds
Incorrect billing or payment information
Bank security restrictions or fraud prevention measures
A temporary issue with the payment provider
An expired or otherwise invalid payment method

If your payment is declined, we recommend:

Double-checking that your billing and payment details are correct.
Contacting your bank or card issuer to confirm there are no restrictions or holds.
Trying an alternative payment method, if available.

Payment Security

Payment transactions are processed through secure, encrypted payment systems. We do not store your full payment card information on our own servers. Payment information is handled by our third-party payment processors in accordance with applicable payment security requirements and industry standards.

Billing Issues

If you notice an unauthorized, duplicate, or incorrect charge associated with a Stepvex order, please contact us as soon as possible so we can investigate the issue.

Email: support@stepvex.store
Phone: (856) 658-0735